News Details

We all get to know our cars over time, but how well do our cars know us?

Launching in the all-new, all-electric Mustang Mach-E, Ford’s next-generation SYNC technology learns from driver behaviours to make smart suggestions. It combines conversational speech recognition, internet search results and machine learning intelligence to make time-saving recommendations based upon previous journeys.

This new, modern technology will prompt drivers to stop off at a favourite coffee shop, make a regular phone call or even work out at a usual time if the activities are part of their normal routine.

The new SYNC system provides more than 80 customisable settings in the Mustang Mach-E, providing a very personalised experience, including:

• Preferred cabin comfort settings
• Drive modes: Active, Whisper or Untamed
• Sound
• Ambient colours
• Saved favourite places i.e. work or supermarket

It can even identify each driver by their key fob or smartphone and apply their personal settings upon their approach to the car, so each driver receives their preferred, personalised experience. Mach-E owners also can use their smartphone to unlock their vehicle using the Phone-as-a-Key feature.

Remote Vehicle Setup

A new feature, Remote Vehicle Setup, has also been revealed. It enables owners to personalise their new car from home via FordPass or online before it arrives by choosing preferred drive modes, ambient cabin colours and more.

Conversational Assistant

It also uses advanced conversational speech recognition which can understand 15 European languages, enabling owners to talk to their vehicle to control everything from entertainment and navigation features, to cabin environment and phone calls.

This new SYNC system also includes the following useful features:

• Where and when to charge during journeys
• Real-time charging station availability and pricing
• Real-time traffic information
• View on and off-street parking availability
• Locate your parked car with the FordPass app
• Pre-plan journeys around charging stations and other points of interest

Jan Schroll, Connectivity Manager at Ford of Europe said, “we’ve worked obsessively to make sure that owning a Mustang Mach-E is the most personal, most connected driving experience achievable.”

“The next-generation SYNC is the smartest version yet and will continue to get smarter the longer you own your car. It is designed to know what you need – and when you need it – so you can just sit back and enjoy the drive.”

The new next-generation SYNC system will be available on select Ford vehicles in Europe beginning with the all-electric Mustang Mach-E.

If you'd like to find out more about the all-new Mustang Mach-E, our teams in Day's Ford Plasmarl, Gorseinon & Haverfordwest will be more than happy to help.

The all-new Mach-E is also available to pre-order right now! Click below to find out more.