Gold Plaques for our HiQ Centres!
Added: 20 May 2019
We are thrilled to announce that our three HiQ centres - Gorseinon, Neath and Llansamlet have been awarded Gold Accredited Plaques for the third year running.
This week all of our HiQ teams’ hard work has paid off for a consecutive year, as they were rewarded with their gold plaques from the National Franchise Manager of the HiQ network, Mark Widdows.
Out of 100 HiQ franchise stores, only 46 were awarded with a special gold accreditation for their outstanding efforts in customer service. The aim of the programme is to drive standards in-store, not only for compliance and cleanliness but also for an improved customer experience.
The accreditation process assesses each of the HiQ stores using a 38 point audit including the site appearance and cleanliness, health and safety, their HiQ online site and eshop, financial and administrative compliance and overall customer service.
All our HiQ managers and team members were extremely proud to be a part of this award. We will continue to strive to be the best in our local area and beat local competitors in terms of service and value for money.