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News Details

Our showrooms are open!

Looking after our customers

We are pleased to say that in line with Government guidelines, our showrooms and branches will be open to the public again from Monday 12th April 2021.  We look forward to welcoming you back! 

Day's have been looking after the motoring needs of the people of South Wales and beyond for 95 years and even in these unprecedented times, we do not intend to stop doing so.  Our sales and aftersales teams are here to help.  The safety and well-being of our customers and colleagues is our number one priority, so  we’ve made some important changes to ensure that Day’s customers can buy or service a car with us safely.

All of our showrooms and branches will be open again from Monday 12th April 2021.

The safety and well-being of our customers and colleagues is our number one priority, so we’ve made some important changes to ensure that our customers can buy or service a car with us safely.  Social distancing must be adhered to at all times and we ask all staff and customers to wear a face covering whilst on site (unless exempt for medical reasons).

If you wish to test drive a vehicle, we ask that where possible, you make an appointment with the branch to ensure vehicle availability.  You can do so here >> 

Our teams also remain available on the phone, via email, livechat and online to support you with all of your vehicle buying needs and we are also able to make virtual appointments, should you not wish to attend any of our branches in person.  Please click here to book a virtual appointment >> 

 We are also pleased to offer our customers a click & collect service that allows you to safely browse and buy your next car from the comfort of your own home.

With click & collect, you can easily order your new Ford, Peugeot, Fiat or Iveco,  apply for finance and value your part exchange all remotely by speaking to our sales teams.  You can then arrange the safe collection of your next vehicle from a designated handover area at your local Day’s branch.  Please click here to find our branch contact details >>

If you are looking for a pre-owned vehicle, all of the above applies but as our Motorpark stock is all listed on our website, it can be reserved online for just a £99 deposit and you can also value your part exchange and apply for finance remotely. 

As we are now open from Monday 12th  April, we are pleased to say that you can now choose to test drive your intended purchase before driving it way.  If you are purchasing remotely, we do offer a 7 day money back guarantee.  Please ask for more information and  click here for full terms and conditions >>

We have always taken the safety of our colleagues and customers very seriously and in the current climate that responsibility is even more critical.  As a result we have changed how we do vehicle handovers to ensure the safety of our customers and colleagues and respect government guidelines.

When it’s time to collect your new vehicle, a member of the team will contact you to complete as much of the relevant paperwork as possible over the phone and email.  Ahead of your visit, your vehicle will have been fully valeted and sanitised ready for collection.

Upon your arrival at the dealership, you’ll be greeted by a member of staff who will direct you to our handover area where you will be required to apply disinfectant gel at the hand sanitising station.  We ask that you  follow any instructional signs and maintain the recommended two metre distance.  In accordance with Government guidance all customers are required to wear a face covering, that covers your nose and mouth, for the duration of your visit with us.

Throughout your time at the dealership, our colleagues will also wear a face covering whenever they are interacting with you, even when talking to you from behind one of our protective screens.  If you do not have a face covering with you, a disposable face mask will be provided.  If your personal circumstances exempt you from wearing a face covering, please let the dealership team know.

If you have a part-exchange, a member of the team will re-appraise your car whilst you wait in the dedicated handover area. 

If there is any further paperwork that needs to be completed, you’ll be directed to the sanitised ‘signing space’ where the documents will be highlighted for your signature.

The sales executive will ensure social distancing measures are maintained throughout the entire collection process.  Your sanitised keys will be given to you in a sealed envelope and you’ll be free to drive away in your new car!

During these uncertain times, we know that our customers may not wish to attend our branches in person as they may have done previously.

That’s why we may be able to offer a home delivery option to our local new vehicle customers.  The process prior to handover will be the same as  it is with click & collect, with all documentation being completed electronically, however if you are local (10 mile radius) to our branches we may be able to arrange to drive the vehicle to you.  Rest assured your new car will have been sanitised prior to being driven; the driver will wear gloves and PPE and the drop off of the vehicle will be done in a socially distanced way ensuring both the safety of you the customer and our team member.  Should you live further afield and be unable to ‘click and collect’ we can arrange a transported delivery.  Due to the cost of doing so, there is a charge of £1.50 plus VAT per mile for this service.

To find out more please contact your nearest branch for further information.

For our Motorpark Used vehicle customers from around the UK who purchase their vehicles remotely and are not able to visit a Day’s Motorpark branch, there are home delivery options available.  Our standard delivery charge is £1.50 plus VAT per mile.   

All paperwork can be completed electronically and full payment will be required prior to delivery.  Full terms and conditions of our home delivery service can be found here >>

What are you waiting for?  Browse our huge selection of vehicles and find your perfect car...

Click here to see our new car range >>

Click here to see our used vehicles >>

Our dedicated teams in servicing and parts are here to look after you and your vehicle.

Servicing, MOT, Tyres, Parts and Accident Repair departments remain open to ensure you can make those essential journeys safely.

Please click here to make a booking >>

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